Frequently Asked Questions
Find answers to common questions about our wedding infographic creator
Getting Started
Yes! You can create and preview your infographic for free. However, downloading a high-quality version without watermarks requires a purchase.
After Purchase
Yes! After purchasing, you can modify the layout and colors of your infographic anytime.
No, we do not offer printing services. Your purchase includes a high-quality digital file that you can print at any professional print shop.
All your purchased infographics can be found under the My Purchases page. You can re-download them anytime.
We want you to love your design! If you're not satisfied, you can request a refund.
Technical
Your infographic is downloaded as a high-resolution PNG file, perfect for printing and sharing.
You must use Google Chrome to download your infographic successfully.
Yes! You can design and customize your infographic on mobile, but you must use a desktop browser to download the final version.
Privacy & Security
We take privacy seriously. Your data is never shared, and we only store the information entered in your infographic after purchase to allow future downloads.
Support
We appreciate your feedback! If you encounter any bugs, please contact us, and we'll work quickly to resolve the issue.
We're always looking to improve! If you have an idea or suggestion, please reach out—we value your input and will consider all suggestions.
Still have questions?
Our team is ready to assist you with any other questions you might have.
Contact Us